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Privacy policy

Introduction

This privacy policy describes how FB Processes collects, uses and protects the personal data of the users of its website https://fbprocedes.com.

We are committed to ensuring that the processing of your personal data complies with the General Data Protection Regulation (GDPR) and the applicable French legislation.

Collected data

We may be required to collect the following data:

  • Data related to requests: information provided via our contact or quote forms.
  • Identification data: name, first name, company, position.
  • Contact details: email address, phone number.
  • Navigation data: IP address, browser type, pages visited, duration of consultation.

Purposes of processing

Your personal data is used solely for:

  • Comply with our legal and regulatory obligations.
  • Respond to your requests via the contact form or quote request.
  • Managing the commercial relationship (prospecting, quotes, orders, invoicing, after-sales service).
  • To improve the user experience and the performance of our site.

Legal basis for the processing

The processing of your data is based on:

  • Our legal obligations regarding billing and accounting.
  • Your consent when you fill out a form.
  • The execution of a contract or pre-contractual measures in the context of our commercial exchanges.

Shelf life

The contact details are kept for 3 years after the last exchange.

 
Data related to a contractual relationship is kept for the applicable legal period (billing, accounting).
 
The cookies are kept for a maximum of 13 months.

Recipients of the data

Your data is intended solely for internal FB Processes services.
They can be transmitted to our technical providers and partners (hosting provider, messaging solutions, CRM/ERP tools) within the strict scope of their mission.

No data is sold to third parties.

Data hosting

Our website is hosted by: Hostinger
HOSTINGER operations, UAB
Švitrigailos str. 34, Vilnius 03230, Lithuania

Cookies

Our site uses cookies to:

Ensure its proper functioning.
Measuring the audience and analyzing navigation (e.g., Google Analytics).
Improving the user experience.
You can configure your preferences via the cookie banner during your first visit and change your choices at any time.

Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access, rectification and deletion of your data.
  • Right of opposition and limitation of processing.
  • Right to the portability of your data.
  • Right to withdraw your consent at any time.

To exercise your rights, you can contact us at the following address:

  • By email: contact@fbprocedes.fr
  • By mail: FB Procédés – 6 rue Marcel Dassault 44980 Ste Luce sur Loire Cedex France

You can also file a complaint with the CNIL (www.cnil.fr).

Modification of the policy

FB Processes reserves the right to modify this privacy policy at any time to adapt it to legal or technical developments.

Last update: 26/12/2025